Returns Policy
Returns Policy
At Vanquish Clothing, we want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, we offer a hassle-free return policy. 📅 30-Day
Return Window:
You have 30 days from the date of delivery to initiate a return for your order.
Customer Responsibility:
To be eligible for a return, please make sure that:
1️⃣ The item is unused, unwashed, and in the same condition as when you received it.
2️⃣ All original tags, labels, and packaging are intact.
3️⃣ Please ensure that no makeup, stains, pet hair, or odors are present on the item.
Initiating a Return:
To initiate a return, please follow these steps:
1️⃣ Contact our customer support team at sales@vanquish.ie within the 30-day return window.
2️⃣ Provide your order number and reason for the return.
3️⃣ Our team will provide you with a return authorization and instructions on how to proceed.
Return Shipping:
Customers are responsible for the shipping fees associated with returning the item. We recommend using a trackable shipping service to ensure the safe and timely delivery of the returned item.
Vanquish Clothing is not responsible for lost or damaged returns.
Return Processing and Refunds: Once we receive your returned item, our quality control team will inspect it. If the item meets our return requirements, we will process your refund within 3 business days. The refund will be issued to the original payment method used for the purchase.
Exceptions:
Please note that the following items are not eligible for return:
1️⃣ Undergarments, swimwear, or intimate apparel
2️⃣ Customized or personalized items
3️⃣ Items purchased during a clearance or final sale
Contact Us:
If you have any questions or need further assistance regarding our returns policy, please reach out to our customer support team at sales@vanquish.ie